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The Ins And Outs of How We Do Business
Billing & Pricing
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Payments Accepted & Refund Policy
We currently accept cash, check, cash app or venmo for payment. Tidy Turns does not offer refunds on services that have been rendered and paid in full.
Cancellation Policy
For one-time cleaning services, after the appointment has been booked and you have received an appointment confirmation, you are required to give 48 hours' notice if you would like to cancel your service. Upon cancellation, 25% of the full quoted price will be due. If you fail to provide 48 hours notice, 50% of the full quoted price will be due upon cancellation.
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For weekly, bi-weekly, semi-monthly or monthly services; a 30-day notice will be required from the client and/or the cleaner in order to cancel services. Failure to provide a 30-day notice will subject the client to pay the cost of one full service upon cancellation.
Satisfaction Guarantee
Tidy Turns guarantees that we will deliver an immaculate clean every time, and we expect our customers to hold us to that standard ! If you feel your cleaning services were unsatisfactory, we will offer you 20% off your next booked service (Up to $500.00).